We develop AI Agents for

Trades Insurance Retail Ecommerce Marketing Real Estate Travel Education Finance Healthcare Hospitality Legal Services

AI Virtual Assistants for Australian Businesses

Unlock New Potential with Custom AI Agents, Secure Data in Australia

AI virtual assistants are sophisticated software solutions that leverage artificial intelligence to independently execute tasks. They process information, deliver well-informed choices, and communicate with users or systems to handle everything from customer care to intricate challenges—enhancing efficiency and productivity throughout your business operations.

At DIGITALON, we focus on building and implementing tailored AI virtual assistants that work flawlessly with your current processes. Maintained on an exclusive cloud infrastructure in Australia, our AI virtual assistants ensure your data—and your customers’ information—remains protected and regulatory-compliant within Australian borders.

Whether you’re looking to streamline customer support, boost marketing performance, or address industry-specific challenges, our skilled AI specialists work alongside you to ensure AI virtual assistants support your commercial objectives and provide tangible, quantifiable results.

Custom AI Agents Trained by Your Data

Cutting-Edge AI Technologies

AI Agents on Australian Cloud

No Overseas Data Transfer

Seamless AI Integration

Top Australian AI Experts

What are AI Agents?

AI agents are intelligent computer programs designed to perform specific tasks or make decisions on behalf of businesses or individuals. These agents utilise artificial intelligence technologies to analyse data, understand complex situations, and take appropriate actions. AI agents can be deployed across various industries and applications, ranging from customer service chatbots and virtual assistants to autonomous systems for supply chain optimisation.

By leveraging AI agents, businesses can automate processes, improve efficiency, and gain valuable insights from vast amounts of data, ultimately enhancing their competitiveness and customer experiences in the rapidly evolving digital landscape.

Use Cases of AI Virtual Assistants

Discover practical applications of AI virtual assistants across diverse industries and witness how they can revolutionise and optimise critical business operations. From handling routine tasks automatically to enhancing customer interactions, our AI virtual assistants are designed to increase operational efficiency, enhance precision, and facilitate long-term growth for your business. These AI virtual assistants demonstrate their value by transforming everyday challenges into streamlined processes that drive measurable results throughout your organisation.

Automated Quoting and Invoicing

Create quotes based on job requirements, your previous quotes and automate the invoicing process, reducing administrative burden and ensuring timely payments.

AI Content Creation For Marketing

Enhance your marketing efforts with AI-driven content creation tools. Generate engaging blog posts, social media updates, and marketing copy tailored to your audience.

Email Management & Drafting

Categorise, prioritise, and draft emails. Automatically sort incoming messages by urgency, draft replies, and schedule follow-ups, saving time and ensuring timely responses.

Automated Ticketing System

Categorise, prioritise customer support tickets, and draft responses for faster resolution, enhancing customer satisfaction.

Customer Relationship Management (CRM)

Personalise client communications, schedule follow-up appointments, and maintain strong customer relationships.

Document Review for Legal

Leverage AI to review and analyse legal documents, contracts, and case law for faster and more accurate legal research. Secure sensitive client data in our Australian private cloud.

Appointment Scheduling

Automate patient appointment scheduling, reducing administrative burden and no-shows.

Customer Service Chatbots

Provide 24/7 support, answer basic questions, and route complex inquiries to human agents.

Personalised Recommendations in Retail

Provide personalised product recommendations to customers based on their browsing and purchase history.

Insurance Claim Processing

Automate claim processing with AI to speed up approvals and reduce manual errors, ensuring efficient and accurate claims management.

Inventory Management in Retail

Monitor stock levels, predict demand, and automate reordering processes, reducing stockouts and overstock situations, and improving inventory efficiency.

Administrative Automation in Education

Implement AI to automate administrative tasks such as grading and scheduling, freeing up time for educators.

Automation for Accounting Firms

Automate bookkeeping, invoice processing, and financial reporting, allowing accountants to focus on strategic financial planning and advisory services.

AI Chatbot for Ecommerce

Deploy AI chatbots to handle customer enquiries and provide support 24/7, enhancing customer satisfaction.

Utilising Top-Tier Generative AI Technologies

We leverage the power of industry-leading Generative AI engines like OpenAI ChatGPT, Google Gemini, Amazon Bedrock, Anthropic Claude to craft chatbots that are not just smart, but truly intelligent.

Our advanced AI technology allows these AI agents to understand and interpret your business needs, enabling them to provide relevant and insightful responses. This adaptability means they can handle a wide range of tasks, from answering customer queries to providing personalised recommendations, all while learning and evolving with each interaction.

Customising Agents With Your Unique Data

Our approach to AI agents development is highly personalised. We immerse our AI in the core of your business by training it with your distinct data. This includes documents, content from your website, and other relevant materials that are intrinsic to your company’s identity. This method ensures that the agents not only communicate in your brand’s voice but also embody your brand’s ethos, expertise, and values.

Your Data Stays Secure in Australia

At DIGITALON, we recognise the critical importance of data protection and confidentiality for Australian companies. That’s why our sophisticated AI virtual assistant solutions operate on a protected virtual private cloud, maintained solely in premium data facilities across Sydney and Melbourne. By utilising our exclusive AI virtual assistant infrastructure, you can harness the complete capabilities of AI virtual assistants while ensuring your confidential information remains securely within Australian borders.

All AI software and data remain within the Australian cloud

Compliant with Australian regulations

Multi-layered firewalls and strict access control

Encrypted sensitive data in databases

Local Support for Your AI Assistants

Our AI virtual assistant support specialists are entirely located in Australia, delivering prompt, customised assistance from professionals who comprehend both your business requirements and the Australian marketplace. When you team up with DIGITALON for your AI virtual assistants, you can count on attentive, skilled guidance from our committed experts—enabling you to maximise the value of your AI investment and achieve your objectives with certainty.

Effortless Integration: From Development To Deployment

At DIGITALON, we take care of everything – seamlessly implementing your AI virtual assistant on your website with zero technical expertise required. Simply select your package, sit back, and observe as your AI virtual assistant becomes operational, prepared to interact with site visitors and enhance your business objectives. Experience straightforward configuration and effortless launch with DIGITALON.

Cutting-Edge AI Virtual Assistant Technology Stack Built In-House

At DIGITALON, we create our AI virtual assistant solutions internally using reliable open-source AI frameworks. This approach provides us total oversight of quality standards, operational efficiency, and security measures. Our proprietary AI virtual assistant technology platform is engineered by specialists to guarantee your AI virtual assistants provide outstanding adaptability, responsiveness, and dependability. Collaborate with us to unlock the complete potential of AI virtual assistants and drive your organisation’s expansion forward.

DIGITALON API

Complex task handling using custom API functions

Large Language Models in Australia

Generative AI without calling overseas APIs

Distrubuted Relational Databases

Structured data management with horizontal scaling capabilities

Local Vector Stores

Efficient similarity search and retrieval

Advanced Embedding Techniques

Accurate data representation

In-Memory Cache System

Efficient in-memory caching and data storage

AI Agents Framework

Intelligent task & workflow automation

Automation Framework

Connecting various services and applications

Infrastructure as Code

Cloud server auto scaling and deployment

Top Australian AI Agency With Experience

At DIGITALON, we’re pioneers in artificial intelligence, delivering transformative solutions across Australia. Our award-winning agency excels in a broad spectrum of AI services, fine-tuned for today’s business needs. Starting with the ambition to blend AI seamlessly into business processes, we now proudly provide a wide array of AI-driven solutions. Our team of experts is not just proficient in AI technology; they are also seasoned professionals in marketing and web technologies, ensuring that our solutions are not only technologically advanced but also market-relevant and user-friendly.

Empower Your Business with AI Virtual Assistants

Harness the capabilities of AI virtual assistants and drive your business ahead with specialist guidance from our team based entirely in Australia. Our AI virtual assistants deliver innovative solutions that transform your operations while our local experts ensure seamless implementation and ongoing support tailored to your organisation's unique requirements.