Website Maintenance Service & Packages
Award-Winning Web Development Company On the Sunshine Coast
Website Maintenance Services Australia
Keeping your website up-to-date and secure is essential for online success. If you don’t have ongoing maintenance & support, it can cost you. It may take days to fix technical issues, while content loss and hacking set back your business financially.
DIGITALON offers professional website maintenance services to ensure your site is always running smoothly. We are an award-winning website development company in Australia that has been providing reliable maintenance for hundreds of websites. From updating content to fixing broken links and adding a new feature, our experts are here to help. We offer both website maintenance packages and on-demand support, so you can choose the level of support that’s right for you.
Website Maintenance Packages
These services are like having an on-call web master. You don't have to worry about a thing related to your website; we'll take care of all website updates, edits, and troubleshooting for you.
On-Demand Maintenance
We offer tailored support services to assist you in website maintenance, including website revamping and fixing technical issues. You can simply call or email us and get help when it's needed most.
Website Services
This service is like having a maintenance service for your car. Our Website Services ensure your site remains up-to date with the latest changes, eliminating any problems before they start.
Why Choose Us?
100% Australian Support
Our support team members are all located on the Sunshine Coast. You'll get fast answers from someone who understands your business needs.
Extensive Experience
Highly skilled website designers & developers with years of experience. We understand web technologies in-depth and create exceptional user experiences.
Low-Cost Website Maintenance
We offer cost-effective options for website maintenance, including on-demand website support and WordPress training.
Award-Winning Agency
We are a multi award-winning web design agency. We offer a range of web design & development services to help our clients grow their business.
So Many 5-Star Reviews
While we take pride in our work, we believe our clients' website success truly defines us. Check out our client reviews.
Best Pricing
COVID prompted us to adopt a remote work model, eliminating the costs of maintaining a physical office. This has enabled us to offer competitive pricing for top-quality services.
What Our Clients Say
Google Reviews
WordPress Website Maintenance Packages
We take care of everything for you, so you can have total peace of mind.
Website maintenance packages are perfect for those who want to make sure their sites stay up-to date and error free. Our team will do everything from image changes, fixing problems or even restoring a backup in case something goes wrong. You can save big by buying one simple package that includes both website maintenance as well as website hosting.
BASIC
Maintenance
Basic Cover for Business Websites
(Hosting + Updates + Monitoring)
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STANDARD Website Hosting *
(Valued At $39) -
WordPress Core Updates
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Themes & Plugins Updates
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Nightly Backups
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24/7 Uptime Monitoring
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24/7 Security Monitoring
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Software Licenses
(For Sites By DIGITALON) -
Support via Ticket System
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For Websites Under 20 Pages
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eCommerce Site Updates
STANDARD
Maintenance
Perfect for Business Websites
(Hosting + Updates + Content + Care)
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Everything in BASIC Plan, Plus
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Content Updates By DIGITALON
(Up to 3 Times / Month) -
Priority Support
(Dedicated Email & Phone) -
24/7 Help Desk
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Domain Management
(Free Name Server Hosting) -
Google Analytics Setup
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Website Performance Reports
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For Websites Under 40 Pages
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eCommerce Site Updates
ADVANCED
Maintenance
Ideal for Functional Sites
(eg, eCommerce, eLearning, Membership)
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Everything in STANDARD Plan, Plus
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Content Updates By DIGITALON
(Up to 10 Times / Month) -
ADVANCED Website Hosting *
(Valued At $59) -
eCommerce Site Updates
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Membership Site Updates
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eLearning Site Updates
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Booking Systems Updates
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Complex Forms Updates
PREMIUM
Maintenance
Best for Complex Sites
(eg, Marketplace, Large eCommerce)
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Everything in ADVANCED Plan, Plus
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PREMIUM Website Hosting *
(Valued At $299) -
Large eCommerce Site Updates
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Marketplace Site Updates
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Corporate Site Updates
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24/7 Dedicated Local Support Team With Hotline (Mobile Phone)
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Premium Website Reporting
Website Maintenance FAQs
Website maintenance is the process of making sure that your website continues to run smoothly. Regular tuning-up and checking are essential for keeping things on your website running optimally – just like with cars or computers.
Website maintenance covers regularly checking your website for issues, troubleshooting any issues, security updates, WordPress and plugin updates, and updating the content on your website.
Depending on the package you choose, we can also update the content (eg., text and images) of your website at any time on your behalf. Your package may also include on-demand support hours for new feature or page creation on your site.
We will update the content (mainly text and images) on your site on your behalf. Please note that structural changes to your website, such as creating a new page or sections, are not covered in the website maintenance packages’ content update.
On-Demand Support covers any tasks related to your websites, such as fixing technical problems and creating new pages. You can find more examples of our On-Demand Support tasks below on this web page.
Nope!
We’ve worked with almost every hosting company in Australia and many overseas hosting providers. We also offer our own hosting services if you’re looking to upgrade your current hosting for fully managed website hosting.
On-Demand Website Maintenance & Support
We provide our clients with a range of tailored support services to assist them, including website revamping, fixing technical issues, software updates, content updates, helpdesk assistance, and a lot more. Contact us when it’s needed most.
ON-DEMAND
SUPPORT
Ask Us for Help When Needed
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Software Updates
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Content Updates
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Domain Management
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Hacking Recovery
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Performance Optimisation
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Image Optimisation
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Caching System Setup
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Firewall Setup
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Fixing Technical Issues
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New Page Design
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Adding New Features
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Complex Sites Updates
(eCommerce, eLearning, Membership, ..)
WEBSITE
SERVICE
Keep Your Site Secure & Up-To-Date
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Offsite Backup
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WordPress Version Update
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WordPress Theme Updates
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Update & Test For Each Plugin
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Firewall Configuration Check
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Comprehensive Security Scans
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Visual Checking For Each Page
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1-2 Services/Year Recommended
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Fixing Technical Issues
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New Page Design
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Adding New Features
-
Complex Sites Updates
(eCommerce, eLearning, Membership, ..)
WordPress Updates
Updating WordPress, plugins, and themes is crucial for website maintenance as it ensures the site remains secure, bug-free, and compatible with the latest technologies. We will keep your WordPress site up-to-date.
Fixing Technical Issues
Have you made any changes on your website and it starts looking weird? Does your contact form have issues? Does your site have broken links (pages not found 404 errors)? We can fix any problems your website has.
Help Desk
For any technical issues on your website, the local support team on the Sunshine Coast will help you via phone or email. All of your requests will be responded to on the same business day.
Adding New Features
Do you want to automate bookings with an online booking system? Do you want to save time on creating qoutes with an online quoting system? Do you need to add new functionalities on your website? No problem! We can help you with that.
Performance Optimisation
Ensuring website performance optimisation is a crucial part of website maintenance as it enhances site speed, leading to an improved user experience. At DIGITALON, we excel in performance optimisation.
Content Updates
We can update the content (text & images) on your site on behalf of you. Simply email us which part of your website you want to update. This service is particularly helpful when you have a brand new website that needs small adjustments and refinements frequently.
Business Email Setup
Having a professional email address (e.g. dan@yourdomain) is essential for businesses. Get an unlimited number of professional business email accounts via our managed web hosting service.
Website Recovery
If your website is ever down, hacked, or it lost important information by mistake, simply call us. We will work tirelessly to recover your website while working seamlessly with the data centre professionals.
Domain Management
Our domain management service handles domain registration, renewals, and transfers, ensuring your website domain is always up-to-date and secure.
Caching System Setup
We can install and configure optimal settings of server-side caching systems that improve your site loading time dramatically.
Content Delivery Network Setup
We can install Content Delivery Network plugins of your choice if you cover the software price. We will fine-tune the configurations for the best possible performance.
Image Optimisation
We will compress every image on your website without losing its crisp quality. This improves your website’s loading speed.
