Website Maintenance & Support

Genuine Support Based On the Sunshine Coast

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Website Maintenance & sUPPORT pACKAGES

Get Total Peace of Mind

AUSTRALIAN
WEBSITE HOSTING


Hosting Only
$ 15 per month + GST
  • Very Fast Server in Sydney
  • Daily Backups
  • Firewall & Monitoring
  • Free WordPress Migration
  • Billed Annually

TOTAL COVER
1 YEAR


Hosting + Support + Maintenance
$ 39 per month + GST
  • Australian Web Hosting
  • Unlimited Content Updates
  • Local Help Desk
  • Domain Management
  • Daily Malware Scans
  • Active Software Upate
  • Performance Optimisation
  • Daily Backups
  • Firewall & Monitoring
  • Free WordPress Migration
  • Billed Annually
Popular

TOTAL COVER
6 MONTHS


Hosting + Support + Maintenance
$ 49 per month + GST
  • Australian Web Hosting
  • Unlimited Content Updates
  • Local Help Desk
  • Domain Management
  • Daily Malware Scans
  • Active Software Upate
  • Performance Optimisation
  • Daily Backups
  • Firewall & Monitoring
  • Free WordPress Migration
  • Billed Annually

Other Options For Website Maintenance

COST-EFFECTIVE WEBSITE MAINTENANCE

ON-DEMAND
SUPPORT


Ask Us Help When Needed
$ 49 per 30 minutes + GST
  • Buy 30-Minute Blocks When Needed
  • Fixing Technical Issues
  • Content Updates
  • Hacking Recovery
  • Software Updates
  • Performance Optimisation
  • Domain Management
  • System Audit & Report

DIY MAINTENANCE TRAINING


Learn to Maintain Your Site
$ 299 + GST
  • 3-Hour One-Off Training
  • Face-to-Face or Video Call
  • WordPress Essentials
  • How to Update Content
  • How to Update Software
  • How to Backup & Recover
  • Domain Management
  • Hosting Configurations
  • Security Essentials

What Do We Actually Do?

Australian Web Hosting

We host your site on the world-class data centre in Sydney. Highly secured, guaranteed performance. 

Help Desk

Exceptional local support on hand via phone or email to assist you if there is an issue with your website.

Content Updates

We can update the content on your website on behalf of you.

Web Hosting Management

We take care of the technical parts of your website hosting service.

Premium Security

Daily backups, security scans, hacking recovery, firewall software.

Website Optimisation

Performance tuning, image optimisation, database/plugin cleaning.

Sunshine Coast Local Support

Enjoy the exceptional support

Help Desk

For any technical issues on your website, the local support team on the Sunshine Coast will help you via phone or email. All of your requests will be responded to on the same business day.

Content Update

We can update the content (text & images) on your site on behalf of you. Simply email us which part of your website you want to update. This service is particularly helpful when you have a brand new website that needs small adjustments and refinements frequently.

Web Hosting Management

We can take care of the technical parts of your website hosting service, including domain / DNS / file / FTP / business email management, as well as software updates. 

Managed Web Hosting

Have peace of mind - we can manage your website hosting service, including WordPress installation, SSL certificates, site migration, FTP, file management, PHP upgrade, and more. 

Active Software Update

Ensuring WordPress and its plugins are up-to-date is important for security. We will actively update all of your plugins as well as the WordPress installation, so you can rest assured that the security for your website is accurately up-to-date.

Business Email​ Setup

Having a professional email address (e.g. dan@yourdomain) is essential for businesses. Get an unlimited number of professional business email accounts via our managed web hosting service.

Domain Management

We cover everything about domain, including name search, DNS, registration, renewal, migration, forwarding, sub-domain, and more.

Premium Sercurity

Security is of the utmost importance. We will ensure your website’s security and protect your business / customer data.

Daily Backups​

We will backup your entire site to the highly secured Google cloud storage on a daily basis. No dramas for any mistakes on content update or external threats. 

Daily Security Scans​

We will run a full security scan on your website every single day. It will capture any malware or infectious scripts. Instant actions will be followed for any issue. 

SSL Certificates

We will install an SSL certificate that makes your website HTTPS secure on all pages, which helps improve Google search rankings.

Site Health Report

You will receive monthly reports from us about your site, including health-check results. 

Rapid Recovery

If your website is ever down, hacked, or it lost important information by mistake, simply call us. We will work tirelessly to recover your website while working seamlessly with the data centre professionals.

Wordfence Installation

We will install the Wordfence firewall that is the world’s most popular plugin of WordPress for security. We will fine-tune the configurations for the best possible security.

Premium Sercurity

We will ensure your site security, protecting your business and customers’ data.

Website Optimisation

Let us make your website highly optimised, including performance tuning, image optimisation, database/plugin cleaning, and so much more.

Speed Tuning

Speed audit, theme inspection, database / plugins cleaning, caching, and image optimisation. We guarantee a significant improvement in the loading time of your website.

Image Optimisation

We will compress every image on your website without losing its crisp quality. This improves your website’s loading speed.

Caching

We will also setup multiple server-side caching systems that improve your site loading time dramatically.

Website Auditing

Comprehensive evaluation reports for your site, including security,  performance, conversion analysis and SEO. 

Content Delivery Network

We install and configure a Content Delivery Network for fast site loading.

Premium CDN

We can install premium Content Delivery Network plugins of your choice if you cover the software price. We will fine-tune the configurations for the best possible performance.