Website Maintenance & Support

Genuine Support Based On the Sunshine Coast

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I Need Help With ...

Technical Issues

My site has problems! (errors, contact form issues, booking system, ...)

Content Updates

I want to update the images, videos, and text on my site.

Domain

I just bought a new domain. What's next?

Adding New Features

I want to add a new feature (eg., email marketing) to my website.

Performance

My site is too slow now. How can I make it faster?

Website Recovery

OMG, my site has been hacked! How can I recover it ASAP?

We Can Help You With ...

Fixing Technical Issues

Have you made any changes on your website and it starts looking weird? Does your contact form have issues? Does your site have broken links (pages not found 404 errors)? We can fix any problems your website has.

Help Desk

For any technical issues on your website, the local support team on the Sunshine Coast will help you via phone or email. All of your requests will be responded to on the same business day.

Content Updates

We can update the content (text & images) on your site on behalf of you. Simply email us which part of your website you want to update. This service is particularly helpful when you have a brand new website that needs small adjustments and refinements frequently.

Adding New Features

Do you want to automate bookings with an online booking system? Do you want to save time on creating qoutes with an online quoting system? Do you need to add new functionalities on your website? No problem! We can help you with that.

Software Updates

Ensuring WordPress and its plugins are up-to-date is important for security. We will update all of your plugins as well as the WordPress installation, so you can rest assured that the security for your website is accurately up-to-date.

Performance Optimisation

Speed audit, theme inspection, database / plugins cleaning, caching, and image optimisation. We guarantee a significant improvement in the loading time of your website.

Domain Management

We can cover everything you need about domain, including name search, DNS, registration, renewal, migration, forwarding, sub-domain, and more.

Business Email​ Setup

Having a professional email address (e.g. dan@yourdomain) is essential for businesses. Get an unlimited number of professional business email accounts via our managed web hosting service.

Website Recovery

If your website is ever down, hacked, or it lost important information by mistake, simply call us. We will work tirelessly to recover your website while working seamlessly with the data centre professionals.

Caching System Setup

We can install and configure optimal settings of server-side caching systems that improve your site loading time dramatically.

Content Delivery Network Setup

We can install Content Delivery Network plugins of your choice if you cover the software price. We will fine-tune the configurations for the best possible performance.

Image Optimisation

We will compress every image on your website without losing its crisp quality. This improves your website’s loading speed.

Website SUPPORT & MAINTENANCE OPTIONS

COST-EFFECTIVE WEBSITE MAINTENANCE

ON-DEMAND
SUPPORT


Ask Us Help When Needed
$ 99 Per Hour + GST
  • Help Desk
  • Fixing Technical Issues
  • Software Updates
  • Content Updates
  • Domain Management
  • Hacking Recovery
  • Performance Optimisation
  • Image Optimisation
  • Caching System Setup
  • Firewall Setup
  • Adding New Features
REQUEST A QUOTE

TOTAL COVER
(BILLED ANNUALY)


Get Total Peace of Mind
$ 39 per month + GST
  • Help Desk
  • Fixing Technical Issues
  • Software Updates
  • Content Updates
  • Domain Management
  • Hacking Recovery
  • Performance Optimisation
  • Image Optimisation
  • Caching System Setup
  • Firewall Setup
  • Adding New Features
BUY NOW
Popular

DIY MAINTENANCE TRAINING


Learn to Maintain Your Site
$ 299 + GST
  • 3-Hour One-Off Training
  • Face-to-Face or Video Call
  • WordPress Essentials
  • How to Update Content
  • How to Update Software
  • How to Backup & Recover
  • Domain Management
  • Hosting Configurations
  • Security Essentials
BUY NOW