We develop AI Agents for

Trades Insurance Retail Ecommerce Marketing Real Estate Travel Education Finance Healthcare Hospitality Legal Services

AI Agents

AI Agents for Australian Businesses

Unlock New Potential with Custom AI Agents, Secure Data in Australia

AI agents are sophisticated software programs that leverage artificial intelligence to autonomously perform tasks. They can analyse data, make decisions, and interact with users or other systems to execute various functions, from customer service to complex problem-solving, thereby enhancing efficiency and productivity in business operations.

At DIGITALON, we specialise in developing and deploying custom AI agents that seamlessly integrate with your existing systems and processes. Built on a private cloud in Australia, our AI agents ensure that your and your clients’ data remains secure within the country.

Whether you’re looking to automate customer support, improve marketing returns, or tackle industry-specific challenges, our team of experienced AI experts works closely with you to understand your business objectives, identify areas where AI can make a significant impact, and craft tailored AI agents that deliver measurable results.

customer relationship management

Custom AI Agents Trained by Your Data


Cutting-Edge AI Technologies


AI Agents on Australian Cloud


No Overseas Data Transfer

Seamless AI Integration

Top Australian AI Experts

What are AI Agents?

AI agents are intelligent computer programs designed to perform specific tasks or make decisions on behalf of businesses or individuals. These agents utilise artificial intelligence technologies to analyse data, understand complex situations, and take appropriate actions. AI agents can be deployed across various industries and applications, ranging from customer service chatbots and virtual assistants to autonomous systems for supply chain optimisation.

By leveraging AI agents, businesses can automate processes, improve efficiency, and gain valuable insights from vast amounts of data, ultimately enhancing their competitiveness and customer experiences in the rapidly evolving digital landscape.

Use Cases of AI Agents

Explore real-world applications of AI Agents across various industries and discover how they can transform and optimise critical business processes. From automating repetitive tasks to enhancing customer experiences, our AI Agents are designed to drive efficiency, accuracy, and growth for your organisation.

Automated Quoting and Invoicing

Create quotes based on job requirements, your previous quotes and automate the invoicing process, reducing administrative burden and ensuring timely payments.

AI Content Creation For Marketing

Enhance your marketing efforts with AI-driven content creation tools. Generate engaging blog posts, social media updates, and marketing copy tailored to your audience.

Email Management & Drafting

Categorise, prioritise, and draft emails. Automatically sort incoming messages by urgency, draft replies, and schedule follow-ups, saving time and ensuring timely responses.

Automated Ticketing System

Categorise, prioritise customer support tickets, and draft responses for faster resolution, enhancing customer satisfaction.

Customer Relationship Management (CRM)

Personalise client communications, schedule follow-up appointments, and maintain strong customer relationships.

Document Review for Legal

Leverage AI to review and analyse legal documents, contracts, and case law for faster and more accurate legal research. Secure sensitive client data in our Australian private cloud.

Appointment Scheduling

Automate patient appointment scheduling, reducing administrative burden and no-shows.

Customer Service Chatbots

Provide 24/7 support, answer basic questions, and route complex inquiries to human agents.

Personalised Recommendations in Retail

Provide personalised product recommendations to customers based on their browsing and purchase history.

Insurance Claim Processing

Automate claim processing with AI to speed up approvals and reduce manual errors, ensuring efficient and accurate claims management.

Inventory Management in Retail

Monitor stock levels, predict demand, and automate reordering processes, reducing stockouts and overstock situations, and improving inventory efficiency.

Administrative Automation in Education

Implement AI to automate administrative tasks such as grading and scheduling, freeing up time for educators.

Automation for Accounting Firms

Automate bookkeeping, invoice processing, and financial reporting, allowing accountants to focus on strategic financial planning and advisory services.

AI Chatbot for Ecommerce

Deploy AI chatbots to handle customer enquiries and provide support 24/7, enhancing customer satisfaction.

Home Office Chatting with Multifunctional AI: Man working with an artificial intelligence chat bot.

Utilising Top-Tier Generative AI Technologies

We leverage the power of industry-leading Generative AI engines like OpenAI ChatGPT, Google Gemini, Amazon Bedrock, Anthropic Claude to craft chatbots that are not just smart, but truly intelligent. 

Our advanced AI technology allows these AI agents to understand and interpret your business needs, enabling them to provide relevant and insightful responses. This adaptability means they can handle a wide range of tasks, from answering customer queries to providing personalised recommendations, all while learning and evolving with each interaction.

Customising Agents With Your Unique Data

Our approach to AI agents development is highly personalised. We immerse our AI in the core of your business by training it with your distinct data. This includes documents, content from your website, and other relevant materials that are intrinsic to your company’s identity. This method ensures that the agents not only communicate in your brand’s voice but also embody your brand’s ethos, expertise, and values.

Modern data center servers room with neon lights AI iot learning 3d rendering

Your Data Stays Secure in Australia

At DIGITALON, we understand the importance of data security and privacy for Australian businesses. That’s why we’ve built our cutting-edge AI technology stack on a robust virtual private cloud, hosted exclusively in top-tier data centers located in Sydney and Melbourne. With our private AI cloud, you can harness the transformative power of artificial intelligence while ensuring that your sensitive data never leaves Australian shores.

Cutting-Edge AI Technology Stack Built In-House

By leveraging open-source AI components in-house, we maintain complete control over the quality, performance, and security of our AI solutions. Experience the advantage of our in-house AI technology stack, crafted by DIGITALON’s experts to deliver unparalleled performance, flexibility, and security. Partner with us to unlock the full potential of AI and drive your organization’s growth and success.


Complex task handling using custom API functions

Large Language Models in Australia

Generative AI without calling overseas APIs

Distrubuted Relational Databases

Structured data management with horizontal scaling capabilities

Local Vector Stores

Efficient similarity search and retrieval

Advanced Embedding Techniques

Accurate data representation

In-Memory Cache System

Efficient in-memory caching and data storage

AI Agents Framework

Intelligent task & workflow automation

Automation Framework

Connecting various services and applications

Infrastructure as Code

Cloud server auto scaling and deployment

100% Australian Support

Our AI Agents support team is entirely based in Australia, ensuring that you receive fast, personalised assistance from experts who understand your unique business needs and the local market. When you partner with DIGITALON for your AI agents, you can count on responsive, knowledgeable support from our dedicated team, helping you maximise the value of your AI investments and achieve your goals with confidence.
Female Customer Support Operator

Empower Your Business with AI Agents.

Tap into AI Agents' capabilities and drive your business ahead with our specialised Australian support.


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