We develop AI Agents for

Trades Insurance Retail Ecommerce Marketing Real Estate Travel Education Finance Healthcare Hospitality Legal Services

AI Agent Builder For Australian Businesses

Unlock New Potential with Custom AI Agents, Secure Data in Australia

AI agents are advanced software systems powered by artificial intelligence that autonomously perform tasks such as data analysis, decision-making, and user or system interaction. From enhancing customer service to solving complex business problems, AI agents boost operational efficiency and productivity across various functions.

At DIGITALON, we are a trusted AI agent builder specialising in the design and deployment of custom AI solutions tailored to Australian businesses. Hosted on a secure private cloud within Australia, our AI agents keep your data — and your clients’ — safe and compliant with local data regulations.

Whether your goal is to automate customer service, improve marketing ROI, or address specific industry challenges, our expert team works closely with you to identify opportunities where AI can drive meaningful change. As your dedicated AI agent builder, we develop intelligent, results-driven solutions aligned with your unique business needs.

Custom AI Agents Trained by Your Data

Cutting-Edge AI Technologies

AI Agents on Australian Cloud

No Overseas Data Transfer

Seamless AI Integration

Top Australian AI Experts

What are AI Agents?

AI agents are intelligent computer programs designed to perform specific tasks or make decisions on behalf of businesses or individuals. These agents utilise artificial intelligence technologies to analyse data, understand complex situations, and take appropriate actions. AI agents can be deployed across various industries and applications, ranging from customer service chatbots and virtual assistants to autonomous systems for supply chain optimisation.

By leveraging AI agents, businesses can automate processes, improve efficiency, and gain valuable insights from vast amounts of data, ultimately enhancing their competitiveness and customer experiences in the rapidly evolving digital landscape.

Use Cases of AI Agents

Explore real-world applications developed by our AI agent builder team across a range of industries, and see how AI agents can transform and optimise critical business processes. From automating repetitive tasks to enhancing customer experiences, our AI agents are crafted to drive efficiency, accuracy, and sustainable growth for your organisation.

Automated Quoting and Invoicing

Create quotes based on job requirements, your previous quotes and automate the invoicing process, reducing administrative burden and ensuring timely payments.

AI Content Creation For Marketing

Enhance your marketing efforts with AI-driven content creation tools. Generate engaging blog posts, social media updates, and marketing copy tailored to your audience.

Email Management & Drafting

Categorise, prioritise, and draft emails. Automatically sort incoming messages by urgency, draft replies, and schedule follow-ups, saving time and ensuring timely responses.

Automated Ticketing System

Categorise, prioritise customer support tickets, and draft responses for faster resolution, enhancing customer satisfaction.

Customer Relationship Management (CRM)

Personalise client communications, schedule follow-up appointments, and maintain strong customer relationships.

Document Review for Legal

Leverage AI to review and analyse legal documents, contracts, and case law for faster and more accurate legal research. Secure sensitive client data in our Australian private cloud.

Appointment Scheduling

Automate patient appointment scheduling, reducing administrative burden and no-shows.

Customer Service Chatbots

Provide 24/7 support, answer basic questions, and route complex inquiries to human agents.

Personalised Recommendations in Retail

Provide personalised product recommendations to customers based on their browsing and purchase history.

Insurance Claim Processing

Automate claim processing with AI to speed up approvals and reduce manual errors, ensuring efficient and accurate claims management.

Inventory Management in Retail

Monitor stock levels, predict demand, and automate reordering processes, reducing stockouts and overstock situations, and improving inventory efficiency.

Administrative Automation in Education

Implement AI to automate administrative tasks such as grading and scheduling, freeing up time for educators.

Automation for Accounting Firms

Automate bookkeeping, invoice processing, and financial reporting, allowing accountants to focus on strategic financial planning and advisory services.

AI Chatbot for Ecommerce

Deploy AI chatbots to handle customer enquiries and provide support 24/7, enhancing customer satisfaction.

Utilising Top-Tier Generative AI Technologies

We leverage the power of industry-leading Generative AI engines like OpenAI ChatGPT, Google Gemini, Amazon Bedrock, Anthropic Claude to craft chatbots that are not just smart, but truly intelligent.

Our advanced AI technology allows these AI agents to understand and interpret your business needs, enabling them to provide relevant and insightful responses. This adaptability means they can handle a wide range of tasks, from answering customer queries to providing personalised recommendations, all while learning and evolving with each interaction.

Customising Agents With Your Unique Data

Our approach to AI agents development is highly personalised. We immerse our AI in the core of your business by training it with your distinct data. This includes documents, content from your website, and other relevant materials that are intrinsic to your company’s identity. This method ensures that the agents not only communicate in your brand’s voice but also embody your brand’s ethos, expertise, and values.

Your Data Stays Secure In Australia

At DIGITALON, we know how vital data security and privacy are for Australian businesses. As an experienced AI agent builder, we’ve developed our advanced AI technology stack on a secure virtual private cloud, hosted exclusively in top-tier data centres in Sydney and Melbourne. Our private AI infrastructure ensures you can leverage the full potential of AI while keeping all sensitive data safely within Australia.

All AI software and data remain within the Australian cloud

Compliant with Australian regulations

Multi-layered firewalls and strict access control

Encrypted sensitive data in databases

100% Australian Support

Our AI agent builder support team is 100% based in Australia, providing fast, personalised assistance from experts who understand both your unique business needs and the local market landscape. When you choose DIGITALON as your AI agent partner, you’ll receive responsive, expert support from a dedicated team committed to helping you maximise the value of your AI investments and reach your goals with confidence.

Effortless Integration: From Development To Deployment

At DIGITALON, we take care of everything, seamlessly integrating your AI Chatbot into your website in a flash. No need for development expertise – simply choose your plan, sit back, and watch your chatbot spring to life, ready to engage customers and boost your business. Experience a stress-free integration with DIGITALON.

Cutting-Edge AI Technology Stack Built In-House

Built entirely in-house by our expert AI agent builder team, our cutting-edge AI technology stack harnesses the power of open-source components to give you full control over quality, performance, and security. This approach allows us to deliver AI solutions that are highly flexible, secure, and fine-tuned to your unique business needs. Partner with DIGITALON to unlock the true potential of AI and drive meaningful growth for your organisation.

DIGITALON API

Complex task handling using custom API functions

Large Language Models in Australia

Generative AI without calling overseas APIs

Distrubuted Relational Databases

Structured data management with horizontal scaling capabilities

Local Vector Stores

Efficient similarity search and retrieval

Advanced Embedding Techniques

Accurate data representation

In-Memory Cache System

Efficient in-memory caching and data storage

AI Agents Framework

Intelligent task & workflow automation

Automation Framework

Connecting various services and applications

Infrastructure as Code

Cloud server auto scaling and deployment

Top Australian AI Agency With Experience

At DIGITALON, we’re pioneers in artificial intelligence, delivering transformative solutions across Australia. Our award-winning agency excels in a broad spectrum of AI services, fine-tuned for today’s business needs. Starting with the ambition to blend AI seamlessly into business processes, we now proudly provide a wide array of AI-driven solutions. Our team of experts is not just proficient in AI technology; they are also seasoned professionals in marketing and web technologies, ensuring that our solutions are not only technologically advanced but also market-relevant and user-friendly.

Empower Your Business with AI Agents.

Unlock the full potential of AI with a trusted Australian AI agent builder by your side. Harness the capabilities of AI agents to streamline operations, boost productivity, and move your business forward — all backed by our specialised local support.