We develop AI Agents for

Trades Insurance Retail Ecommerce Marketing Real Estate Travel Education Finance Healthcare Hospitality Legal Services

AI Assistants for Australian Businesses

Unlock New Potential with Custom AI Agents, Secure Data in Australia

AI assistants are intelligent software solutions that use artificial intelligence to autonomously carry out tasks. They can analyse data, make informed decisions, and interact with users or systems to perform functions ranging from customer support to complex problem-solving—boosting efficiency and productivity across your operations.

At DIGITALON, we specialise in creating and deploying custom AI assistants that integrate seamlessly with your existing workflows. Hosted on a private cloud in Australia, our AI assistants keep your data—and your clients’ data—secure and compliant within national borders.

Whether you want to automate customer service, increase marketing ROI, or solve industry-specific problems, our experienced AI team collaborates with you to align AI assistants with your business goals and deliver real, measurable outcomes.
customer relationship management

Custom AI Agents Trained by Your Data

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Cutting-Edge AI Technologies

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AI Agents on Australian Cloud

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No Overseas Data Transfer

Seamless AI Integration

Top Australian AI Experts

What are AI Agents?

AI agents are intelligent computer programs designed to perform specific tasks or make decisions on behalf of businesses or individuals. These agents utilise artificial intelligence technologies to analyse data, understand complex situations, and take appropriate actions. AI agents can be deployed across various industries and applications, ranging from customer service chatbots and virtual assistants to autonomous systems for supply chain optimisation.

By leveraging AI agents, businesses can automate processes, improve efficiency, and gain valuable insights from vast amounts of data, ultimately enhancing their competitiveness and customer experiences in the rapidly evolving digital landscape.

Use Cases of AI Assistants

Explore real-world applications of AI assistants across a wide range of industries and see how they can transform and streamline essential business processes. From automating repetitive tasks to elevating customer experiences, our AI assistants are built to boost efficiency, improve accuracy, and support sustainable growth for your organisation.

Automated Quoting and Invoicing

Create quotes based on job requirements, your previous quotes and automate the invoicing process, reducing administrative burden and ensuring timely payments.

AI Content Creation For Marketing

Enhance your marketing efforts with AI-driven content creation tools. Generate engaging blog posts, social media updates, and marketing copy tailored to your audience.

Email Management & Drafting

Categorise, prioritise, and draft emails. Automatically sort incoming messages by urgency, draft replies, and schedule follow-ups, saving time and ensuring timely responses.

Automated Ticketing System

Categorise, prioritise customer support tickets, and draft responses for faster resolution, enhancing customer satisfaction.

Customer Relationship Management (CRM)

Personalise client communications, schedule follow-up appointments, and maintain strong customer relationships.

Document Review for Legal

Leverage AI to review and analyse legal documents, contracts, and case law for faster and more accurate legal research. Secure sensitive client data in our Australian private cloud.

Appointment Scheduling

Automate patient appointment scheduling, reducing administrative burden and no-shows.

Customer Service Chatbots

Provide 24/7 support, answer basic questions, and route complex inquiries to human agents.

Personalised Recommendations in Retail

Provide personalised product recommendations to customers based on their browsing and purchase history.

Insurance Claim Processing

Automate claim processing with AI to speed up approvals and reduce manual errors, ensuring efficient and accurate claims management.

Inventory Management in Retail

Monitor stock levels, predict demand, and automate reordering processes, reducing stockouts and overstock situations, and improving inventory efficiency.

Administrative Automation in Education

Implement AI to automate administrative tasks such as grading and scheduling, freeing up time for educators.

Automation for Accounting Firms

Automate bookkeeping, invoice processing, and financial reporting, allowing accountants to focus on strategic financial planning and advisory services.

AI Chatbot for Ecommerce

Deploy AI chatbots to handle customer enquiries and provide support 24/7, enhancing customer satisfaction.

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Utilising Top-Tier Generative AI Technologies

We leverage the power of industry-leading Generative AI engines like OpenAI ChatGPT, Google Gemini, Amazon Bedrock, Anthropic Claude to craft chatbots that are not just smart, but truly intelligent. 

Our advanced AI technology allows these AI agents to understand and interpret your business needs, enabling them to provide relevant and insightful responses. This adaptability means they can handle a wide range of tasks, from answering customer queries to providing personalised recommendations, all while learning and evolving with each interaction.

Customising Agents With Your Unique Data

Our approach to AI agents development is highly personalised. We immerse our AI in the core of your business by training it with your distinct data. This includes documents, content from your website, and other relevant materials that are intrinsic to your company’s identity. This method ensures that the agents not only communicate in your brand’s voice but also embody your brand’s ethos, expertise, and values.

Your Data Stays Secure in Australia

At DIGITALON, we understand how crucial data security and privacy are for Australian businesses. That’s why our advanced AI assistant technology is built on a secure virtual private cloud, hosted exclusively in top-tier data centres in Sydney and Melbourne. With our private AI cloud, you can leverage the full potential of AI assistants while keeping your sensitive data safely within Australia.

All AI software and data remain within the Australian cloud

Compliant with Australian regulations

Multi-layered firewalls and strict access control

Encrypted sensitive data in databases

Local Support for Your AI Assistants

Our AI assistant support team is 100% based in Australia, providing you with fast, personalised service from experts who understand both your business and the local market. When you partner with DIGITALON for your AI assistants, you can rely on responsive, knowledgeable support from our dedicated team—helping you get the most from your AI investment and reach your goals with confidence.
Female Customer Support Operator
Using the intelligence of a laptop to interact with an artificial intelligence. Innovative automation technology.

Effortless Integration: From Development To Deployment

At DIGITALON, we handle it all – effortlessly integrating your AI assistant into your website without the need for technical know-how. Just pick your plan, relax, and watch your AI assistant come to life, ready to engage visitors and support your business goals. Enjoy hassle-free setup and smooth deployment with DIGITALON.

Cutting-Edge AI Assistant Technology Stack Built In-House

At DIGITALON, we develop our AI assistant solutions in-house using trusted open-source AI components. This gives us complete control over quality, performance, and security. Our custom-built AI technology stack is designed by experts to ensure your AI assistants deliver exceptional flexibility, speed, and reliability. Partner with us to harness the full power of AI assistants and accelerate your organisation’s growth.

DIGITALON API

Complex task handling using custom API functions

Large Language Models in Australia

Generative AI without calling overseas APIs

Distrubuted Relational Databases

Structured data management with horizontal scaling capabilities

Local Vector Stores

Efficient similarity search and retrieval

Advanced Embedding Techniques

Accurate data representation

In-Memory Cache System

Efficient in-memory caching and data storage

AI Agents Framework

Intelligent task & workflow automation

Automation Framework

Connecting various services and applications

Infrastructure as Code

Cloud server auto scaling and deployment

Top Australian AI Agency With Experience

At DIGITALON, we’re pioneers in artificial intelligence, delivering transformative solutions across Australia. Our award-winning agency excels in a broad spectrum of AI services, fine-tuned for today’s business needs. Starting with the ambition to blend AI seamlessly into business processes, we now proudly provide a wide array of AI-driven solutions. Our team of experts is not just proficient in AI technology; they are also seasoned professionals in marketing and web technologies, ensuring that our solutions are not only technologically advanced but also market-relevant and user-friendly.

Empower Your Business with AI Assistants

Unlock the power of AI assistants and propel your business forward with expert support from our Australian-based team.

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