We develop AI Automations for

Healthcare Finance Government Legal Insurance Retail Ecommerce Marketing Customer Service Real Estate Travel Education

Transforming Industries with AI for Automation

Secure your data in Australia while harnessing the full potential of AI

DIGITALON’s expert Australian AI developers are at the forefront of AI-powered automation. We offer a comprehensive suite of AI solutions, including ChatGPT-native chatbots, custom AI agents, and streamlined business process automation, all developed entirely in-house to ensure your data remains secure within Australia. Our team takes pride in crafting and integrating cutting-edge, proven open-source components to create powerful AI solutions. By leveraging a secure virtual private cloud for AI development, we maintain complete control over the quality, performance, and security of our offerings. Partner with DIGITALON to harness the transformative power of AI-driven automation. Our expertise and dedication to data security position us as the ideal collaborator for Australian businesses looking to revolutionise their operations, drive growth, and unlock new opportunities in the age of AI.
customer relationship management

Custom AI Solutions by Your Data


Private AI Cloud in Sydney & Melbourne


No Overseas Data Transfer

Top Australian AI Experts


Cutting-Edge AI Technologies

Seamless AI Integration

Examples of AI-Driven Automation Solutions

Explore real-world applications of AI applications across various industries and discover how they can transform and optimise critical business processes. From automating repetitive tasks to enhancing customer experiences, our AI solutions are designed to drive efficiency, accuracy, and growth for your organisation.

Automated Quoting and Invoicing

Create quotes based on job requirements, your previous quotes and automate the invoicing process, reducing administrative burden and ensuring timely payments.

AI Content Creation For Marketing

Enhance your marketing efforts with AI-driven content creation tools. Generate engaging blog posts, social media updates, and marketing copy tailored to your audience.

Email Management & Drafting

Categorise, prioritise, and draft emails. Automatically sort incoming messages by urgency, draft replies, and schedule follow-ups, saving time and ensuring timely responses.

Automated Ticketing System

Categorise, prioritise customer support tickets, and draft responses for faster resolution, enhancing customer satisfaction.

Customer Relationship Management (CRM)

Personalise client communications, schedule follow-up appointments, and maintain strong customer relationships.

Document Review for Legal

Leverage AI to review and analyse legal documents, contracts, and case law for faster and more accurate legal research. Secure sensitive client data in our Australian private cloud.

Appointment Scheduling

Automate patient appointment scheduling, reducing administrative burden and no-shows.

Customer Service Chatbots

Provide 24/7 support, answer basic questions, and route complex inquiries to human agents.

Personalised Recommendations in Retail

Provide personalised product recommendations to customers based on their browsing and purchase history.

Insurance Claim Processing

Automate claim processing with AI to speed up approvals and reduce manual errors, ensuring efficient and accurate claims management.

Inventory Management in Retail

Monitor stock levels, predict demand, and automate reordering processes, reducing stockouts and overstock situations, and improving inventory efficiency.

Administrative Automation in Education

Implement AI to automate administrative tasks such as grading and scheduling, freeing up time for educators.

Automation for Accounting Firms

Automate bookkeeping, invoice processing, and financial reporting, allowing accountants to focus on strategic financial planning and advisory services.

AI Chatbot for Ecommerce

Deploy AI chatbots to handle customer enquiries and provide support 24/7, enhancing customer satisfaction.

AI System Development & Engineering

We can engineer complex AI systems together that can serve as a main AI infrastructure to support various applications and automation tasks, exclusively accessibly only by your organisation. We will look after the software updates, scaling, and all other complxe DevOps tasks for you.

OpenAI Custom GPT Development

Tailor-made GPT assistants with custom tools for specific business needs, leveraging DIGITALON custom API.

Private Generative AI Setup in Australia

Build and deploy private generative AI systems hosted in Australia, designed exclusively for your organisation. Ensure complete data privacy and control while leveraging advanced AI capabilities.

AI Agents & Agent Team Development

Develop bespoke AI agents using cutting-edge frameworks like AutoGen & CrewAI to automate complex tasks.

Custom API Developmen

Create custom APIs to integrate AI functionalities smoothly into your existing systems and workflows.

RAG (Retrieval Augmented Generation) Development

Enhance AI responses with retrieval-augmented generation for more accurate and context-aware outputs.

Vector Database Setup & Similarity Search

Implement vector databases for efficient similarity searches and data retrieval, with options for local hosting to keep your data within Australia.

Local Embedding System

Develop local embedding systems to improve data processing and AI performance within your organisation.

Enabling Hybrid Search on Relational Databases

Combine the strengths of relational databases with advanced hybrid search capabilities, integrating both structured and unstructured data searches for fast, accurate, and comprehensive query results.

Scalable Private Database System

Scalable private database system with distributed PostgreSQL across multiple cloud servers in VPC.

Docker & Kubernetes Scaling

Optimise and scale your AI infrastructure using Docker and Kubernetes for seamless deployment and management.

Technician using modern technology in a clinic

Keeping Your Data Secure in Australia

At DIGITALON, we recognise the critical importance of data security and privacy for Australian organisations embarking on their AI-driven automation journey. To address these concerns, we have developed our state-of-the-art AI technology stack on a secure virtual private cloud, hosted solely in premium data centres situated in Sydney and Melbourne. By leveraging our private AI cloud for your automation needs, you can unlock the transformative potential of artificial intelligence while maintaining the peace of mind that comes with knowing your sensitive data remains securely within Australian borders.

Creating Your AI-Driven Automation Future with Secure Australian VPC Solutions

A Virtual Private Cloud (VPC) provides a dedicated network interface for your cloud server clusters, completely isolating them from the public internet. At DIGITALON, we utilise VPCs to create customised AI technology stacks tailored specifically to your automation requirements. Your AI-driven applications can be accessed exclusively by authorised users within your organisation, using approved IP addresses or domains. By leveraging the latest advancements in cloud technologies and adhering to industry best practices in data protection, we deliver a secure and reliable platform for developing, deploying, and scaling your AI-powered automation solutions. Our private virtual cloud enables you to seamlessly integrate AI into your existing infrastructure while upholding the most stringent standards of security, privacy, and compliance, ensuring that your automation initiatives are built on a solid foundation.
Data center providing cloud services

Top Australian AI Agency With Experience

At DIGITALON, we’re pioneers in artificial intelligence, delivering transformative solutions across Australia. Our award-winning agency excels in a broad spectrum of AI services, fine-tuned for today’s business needs. Starting with the ambition to blend AI seamlessly into business processes, we now proudly provide a wide array of AI-driven solutions. Our team of experts is not just proficient in AI technology; they are also seasoned professionals in marketing and web technologies, ensuring that our solutions are not only technologically advanced but also market-relevant and user-friendly.

In-House Developed AI Technology Stack for Automation

By developing AI components in-house, we maintain complete control over the quality, performance, and security of our AI-powered automation solutions. Experience the advantage of our in-house AI technology stack, crafted by DIGITALON’s experts to deliver unparalleled performance, flexibility, and security for your automation needs. Partner with us to unlock the full potential of AI-driven automation and propel your organisation’s growth and success.


Complex task handling using custom API functions

Large Language Models in Australia

Generative AI without calling overseas APIs

Distrubuted Relational Databases

Structured data management with horizontal scaling capabilities

Local Vector Stores

Efficient similarity search and retrieval

Advanced Embedding Techniques

Accurate data representation

In-Memory Cache System

Efficient in-memory caching and data storage

AI Agents Framework

Intelligent task & workflow automation

Automation Framework

Connecting various services and applications

Infrastructure as Code

Cloud server auto scaling and deployment

100% Australian support

Our AI support team is entirely based in Australia, ensuring that you receive fast, personalised assistance from experts who understand your unique business needs and the local market. When you partner with DIGITALON for your AI solutions, you can count on responsive, knowledgeable support from our dedicated team, helping you maximise the value of your AI investments and achieve your goals with confidence.
Female Customer Support Operator

Don’t Let AI Pass You By.

Tap into AI's capabilities and drive your business ahead with our specialised Australian support.


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