Website maintenance packages.
We take care of it.

Website maintenance packages with hosting, WordPress updates, nightly backups and Australian support. Our Sunshine Coast team looks after the ongoing work so you can focus on your business.

100%Australian support
NightlyWebsite backups
24/7Security monitoring

Website care. All in one place.

  1. 01

    Website system updates

  2. 02

    Web hosting & nightly backups

  3. 03

    Content updates

  4. 04

    Software licences

  5. 05

    24/7 monitoring & support

Website maintenance packages.

Compare monthly website maintenance packages for small business websites, online stores and complex platforms. Every plan includes hosting, software updates, nightly backups and monitoring. Choose the level of content editing and support your website needs.

Basic

The essentials for a business website under 20 pages.

$149Per month

  • Standard website hosting included
  • WordPress core, theme and plugin updates
  • Nightly backups
  • 24/7 uptime and security monitoring
  • Software licences for sites built by DIGITALON
  • Support through our ticket system

For websites under 20 pages. Content edits and eCommerce site updates are not included.

Choose Basic
Popular

Standard

Regular content changes, with priority support. For websites under 40 pages.

$199Per month

  • Everything in Basic, plus
  • Content updates up to 3 times per month
  • Priority support by dedicated email and phone
  • 24/7 help desk
  • Domain management with free name server hosting
  • Google Analytics setup
  • Monthly website performance reports

For websites under 40 pages. eCommerce site updates are not included.

Choose Standard

Advanced

For online stores, learning platforms, memberships and booking websites.

$399Per month

  • Everything in Standard, plus
  • Content updates up to 10 times per month
  • Advanced website hosting
  • eCommerce, membership and eLearning site updates
  • Booking system updates
  • Complex form updates

More support for websites with transactions, logins and connected systems.

Choose Advanced

Premium

For large online stores, marketplaces and complex corporate websites.

$999Per month

  • Everything in Advanced, plus
  • Premium website hosting
  • Large eCommerce site updates
  • Marketplace and corporate site updates
  • 24/7 dedicated local support team with a mobile hotline
  • Premium monthly website reporting

Dedicated support for websites with more complex operational needs.

Choose Premium

Website maintenance services.

Good maintenance brings the routine jobs together: keeping software current, protecting your content and helping your team manage the site. Explore the services behind our packages, with extra technical work scoped when you need it.

6areas of website care.
One Australian team.

More than
software updates.

Choose a package for routine care, with specialist help available for the work beyond it.

Compare packages

WordPress, theme and plugin updates

Your website runs on software that changes over time. Updates address bugs, compatibility issues and known security weaknesses. Every maintenance package covers WordPress core, themes and plugins. Advanced and Premium extend that support to sites with features such as online payments, memberships and bookings.

Backups and website recovery

A recent backup gives you a recovery point if content is lost or a change causes problems. Nightly backups are included in every monthly plan. If your website is already broken or hacked, our on-demand support can assess the fault and quote the recovery work it needs.

Security and uptime monitoring

Security monitoring and availability checks help identify issues that could affect access to your website. All plans include 24/7 uptime and security monitoring. Support is available through your plan’s included channels, with any additional investigation or repair work scoped as needed.

Content updates as your business changes

Keep service descriptions, team photos and existing page content up to date without finding your way around WordPress. Standard includes content updates up to three times per month; Advanced and Premium include up to ten. New layouts, pages and functionality can be planned and quoted through on-demand support.

Website hosting and domain support

Hosting and maintenance work together: one keeps the website available on a server, while the other looks after its software and ongoing needs. Hosting is included in every maintenance package. Standard and above also include domain management and free name server hosting, giving you fewer technical details to coordinate.

Monthly reporting and technical help

Standard and above include Google Analytics setup and monthly website performance reports. If slow pages need further work, on-demand support can cover image optimisation, caching and other performance improvements. Larger changes, integrations and new features are scoped as development work so the required time and costs are clear.

What does website
maintenance cost?

Our monthly packages include hosting. The comparison above shows current prices and coverage; the right website maintenance plan depends on what your site does and how much help you need.

When comparing costs, look beyond the monthly price. Check the hosting level, update coverage, content allowance and ways to reach support. A small information website has different needs from a store that takes payments or a platform with member logins.

01

Start with your website’s size and features.

Basic suits a business website under 20 pages. Standard covers sites under 40 pages and adds content edits and priority support. Choose Advanced for eCommerce, learning, membership or booking functions; Premium is for large stores, marketplaces and complex corporate sites.

02

Think about the changes you need each month.

If your team regularly sends through new text and images, a package with content updates gives that work a place in your monthly routine. If you manage your own content and only need hosting, updates and monitoring, Basic may cover what you need.

03

Choose ongoing care or a specific job.

Monthly website maintenance packages provide continuing updates and monitoring. The Website Service below is a one-off update and check. For troubleshooting, new features or separately scoped work, ask about on-demand support. Send us your website address so we can help assess the best fit.

One-off website maintenance
and support.

A broken form, slow pages or overdue updates can need attention before you choose a monthly plan. Our on-demand website maintenance services cover a specific job, with the work assessed and quoted first. We also support websites hosted by other providers.

On-demand support

Technical support for faults, recovery, content changes and new functionality.

$199Per hour

  • WordPress, theme, plugin and content updates
  • Technical issues, broken links and form problems
  • Hacking recovery and firewall setup
  • Performance, image and caching optimisation
  • Domain management
  • New pages, features and complex site updates

Tell us what has changed, which pages are affected and what you need. We can assess broken layouts, form errors, hacking recovery or performance work, then quote the job before starting.

Request support

Website Service

A scheduled WordPress update and check for a website that needs a service.

$399Per service

  • Offsite backup before updates
  • WordPress version and theme updates
  • Update and test each plugin
  • Firewall configuration check
  • Comprehensive security scans
  • Visual check of each page

Excludes existing technical faults, new pages, new features and updates to complex eCommerce, eLearning or membership sites.

Book a website service

Support that stays.

5.0

★★★★★

Google rating

“The team at DIGITALON helped us change over our email and website hosting, which was smooth and painless! Now with on going support what more could you ask for!”Sam Smith · Google review

“Honestly, DIGITALON is such a supportive organisation for our small business. Highly, highly recommend to anyone who appreciates dealing with creatives and their ideas. Always supportive and timely, no matter how small the task or issue.”

our english · Google review

“At a really challenging time for most small businesses, Hoyoung has been incredibly supportive, responsive and knowledgeable. Some of my issues are quite technical and I know I am in good hands.”

Caroline Giles · Google review excerpt

Website maintenance packages.
Your questions, answered.

What is included, how much maintenance costs and which support option suits your WordPress website.

Talk to the team
What is website maintenance?

Website maintenance is the ongoing work that keeps a website up to date and usable: software updates, backups, security checks, monitoring and technical support. Depending on your plan, it can also include changes to text and images. Digitalon provides WordPress website maintenance from the Sunshine Coast for businesses across Australia.

How much does website maintenance cost in Australia?

Digitalon’s monthly website maintenance packages are Basic $149, Standard $199, Advanced $399 and Premium $999, all plus GST. Website hosting is included. On-demand support is $199 per hour plus GST, and a one-off Website Service is $399 plus GST. The right option depends on your website’s size, features and support needs.

What is included in a website maintenance package?

Every package includes website hosting, WordPress core, theme and plugin updates, nightly backups, 24/7 uptime and security monitoring, and ticket support. Software licences are included for websites built by Digitalon. Standard adds content edits and priority support; Advanced adds support for functional sites; Premium is for more complex websites. The package cards above show the full differences.

Which website maintenance plan should I choose?

Basic suits a business website under 20 pages that needs hosting, updates and monitoring. Standard suits a site under 40 pages with regular content changes. Advanced covers eCommerce, eLearning, memberships, bookings and complex forms. Premium suits large stores, marketplaces and complex corporate websites. Tell us what your site does and we will help you choose.

What counts as a content update?

A content update changes existing text or images on your website. Standard includes updates up to three times per month; Advanced and Premium include up to ten. Building new pages or sections, changing the structure and adding functionality are separate work, quoted through on-demand support.

Is website hosting included?

Yes. Basic and Standard include Standard website hosting, Advanced includes Advanced hosting, and Premium includes Premium hosting. Migration fees apply when transferring a website from another hosting provider to Digitalon. If you only need hosting, compare our managed website hosting plans.

Can you help with a website another agency built?

Yes. Send us your website address and the work you need done so we can assess it. We work with Australian and overseas hosting providers, and on-demand support is available for externally hosted websites. Included software licences apply to websites built by Digitalon; existing third-party licences and migration requirements are checked when we scope your support.

Do you maintain WooCommerce and other functional websites?

Yes. Advanced includes updates for eCommerce, membership, eLearning and booking websites, as well as complex forms. Premium covers larger eCommerce sites, marketplaces and corporate websites. eCommerce site updates are not included in Basic or Standard. New functionality is scoped separately.

What does the $399 Website Service cover?

The one-off Website Service includes an offsite backup, a WordPress version update, theme updates, an update and test of each plugin, a firewall configuration check, security scans and a visual check of each page. It excludes fixing existing technical issues, new pages, new features and updates to complex eCommerce, eLearning or membership sites. Those jobs are assessed through on-demand support.

Can you fix a broken or hacked website?

Yes. On-demand website support covers technical problems, broken layouts and links, form issues and hacking recovery. Send the website address and a description of the problem so we can assess the work and provide a quote. This support is $199 per hour plus GST.

Can you improve speed or add new features?

Yes. On-demand work can include performance and image optimisation, caching, firewall configuration, new pages, booking systems and other functionality. Content delivery network setup is available, with any required software costs covered by you. For larger changes, see our custom WordPress development service.

Is SEO included in website maintenance?

Maintenance keeps your website’s software and operation in good shape. Standard and above include Google Analytics setup and monthly website performance reports. Keyword research, search content and an ongoing SEO campaign are a separate service; see our SEO services if you want help with search visibility.

Where is your support team based?

Our support team is based on the Sunshine Coast, Queensland. We support local businesses and clients across Australia. Basic uses ticket support; Standard and Advanced add priority email and phone support; Premium adds a dedicated local team with a mobile hotline. Our 24/7 monitoring and help desk inclusions are separate from the time required to resolve an individual issue.

How do website maintenance packages compare with care plans?

Both describe ongoing help with your website. The useful comparison is what the service includes: hosting, updates, backups, monitoring, content changes and access to support. Our website care plans explain the ongoing care approach, while our WordPress care plans focus on looking after WordPress. Use the package comparison on this page to choose the coverage that fits your site.

Are the prices inclusive of GST?

No. All prices on this page are in Australian dollars plus GST. The monthly totals including GST are $163.90 for Basic, $218.90 for Standard, $438.90 for Advanced and $1,098.90 for Premium. On-demand support is $218.90 per hour including GST; the Website Service is $438.90 including GST. Migration fees and separately scoped work are additional.

Let’s look after it.

Looking for website maintenance packages backed by an Australian team? DIGITALON is based in Wurtulla on the Sunshine Coast and supports WordPress websites across Australia. Send us your website address, the features it uses and the changes you need. We will help you choose a monthly package or scope a one-off service.

Pete Moran
Pete Moran
Fantastic to work with, listened to what we needed, and also helped with SEO suggestions, very impressed, Sabrina is very transparent and up front with all costs. Highly recommend.
Alicia Were
Alicia Were
Absolutely excellent service! Sabrina was kind and approachable. She listened to everything I wanted and needed, Sabrina and her team produced exactly what I was after. Speedy turn around, thorough communication and a wonderful outcome. I would highly recommend Digitalon to anyone wanting to build a website or have any digital media designed and created.
Ernie Ng
Ernie Ng
Sabrina from Digitalon helped us the project of our clinic website revamp and I am very delighted. Sabrina went above and beyond and her work is truly outstanding. The price is also reasonable and work rate is exceptionally. Sabrina is easy to work with and is very patience with us. We will work with Sabrina for many years to come. For those of you who are considering Digitalon, you won't be disappointed. Thank you Digitalon. Dr Ernie Ng (Principal Chiropractor) Canning Vale Chiropractic
Taylord Distinction
Taylord Distinction
From the initial enquiry right through to the final handover their customer service was impeccable. Sabrina and Hoyoung met all our expectations and more while redesigning our website. There expertise is second to none, innovative & professional. We are so happy and highly recommend DigitalOn - Thank you
Ezzura Tax
Ezzura Tax
I am extremely pleased with the website developed by DigitalOn and recommend their services. They completed my website much faster than the promised schedule of other web developers in Sydney or Melbourne. They were able to customise nearly every aspect according to my comprehensive specifications. I am truly impressed with the final result of the website. It is as good or even better than those developed by famous web developers in Sydney, Melbourne and Perth. Throughout the entire process, Sabrina remained consistently friendly, patient, and helpful."
Tony Cook
Tony Cook
I have been working with Digitalon for tha past few months as they build a new Website and create Face Book pages for may existing and new businesses. It's hard to trust someone to take your hard earned business to the people, but I could not be happier with the presentation, responsiveness, and professionalism of this company. There are many companies out there that promise much, Sabrina and her team deliver. I will be happy to work with them closely in the future to stay on top of the ever changing media landscape.
WPACT Complaints
WPACT Complaints
Sisters @ NewTown Properties worked with Sabrina to create a website for our real estate business in Canberra. Sabrina listened to our requirements, clarified our instructions and offered us some fantastic ideas. Her first draft was just about perfect! With some minor additions, the second draft was just what we wanted. Sabrina offered training to us and delivered each part of the project on time. It was a pleasure working with Sabrina and Sisters @ NewTown Properties looks forward to working with her to create more digital solutions for our business soon.
Kimberley Stokes
Kimberley Stokes
Sabrina was such a pleasure to work with. Herself and the Digitalon team were very responsive and created a fantastic website for us, with the design suited for the industry we work in. They were extremely patient and worked with us to make changes throughout the process. Would 100% recommend Digitalon.
Kobi Gibson
Kobi Gibson
Sabrina and the team at Digitalon were fantastic to work with. I am by no means tech savvy and they made it easy for me to understand everything and would always call if they needed me to clarify anything. 100% happy with the website outcome!
Scott Dingle
Scott Dingle
This is a very profesional company. They really know how to increase the traffic to your web. Can't recommend them more.
Kelley Stone
Kelley Stone
Digitalon designed my logo, my stationary and the website for my business. They were really easy to deal with, and I'm very happy with the finished products.
Kelly Maxted
Kelly Maxted
We approached this company as we like to keep local if possible. We have found Sabrina to be amazing helping us at every turn from design, making great suggestions to give the new Website that "WOW" factor which I feel we now have. We are unable to suggest an improvement as there isn't any! Thank you for a great service and will recommend your services 100%
our english
our english
Honestly, DIGITALON is such a supportive organisation for our small business. Highly, highly recommend to anyone who appreciates dealing with creatives and their ideas. Always supportive and timely, no matter how small the task or issue.
Michael Clements
Michael Clements
Sabrina was absolutely fantastic offering a professional service at a price that was extremely reasonable for such a fantastic service. Sabrina also offered her professional advice and experience to assist me with my decisions and made me feel at ease when dealing with something I new hardly anything about. In comparison to a friend of mine the time it took Sabrina to complete the work and make adjustments took a third of the time as my friends design. Well done Sabrina I would highly recommend Your business (DIGITALON) and look forward to our ongoing endeavour. Mark Corder and Michael Clements
Dazza Fitness
Dazza Fitness
I had been waiting to revamp my website for a while now with a developer and came across DIGITALON. I liked how professional they looked from the get go which gave me the instant confidence they would do a good job on my website. After completion I couldn't be happier with how my website has turned out now. Thanks for the great work!
Ramona from Sunny Kids Music
Ramona from Sunny Kids Music
The knowledge and advice from the DIGITALON team saved me a lot of time and money when starting my business. I highly recommend them to people starting their own business.
Scott D
Scott D
Our company was preparing for a national relaunch and resupply into Australia of our rare disease oriented fractionated blood products. These specialist medical therapies are supplied to hospitals and health practitioners under highly regulated national contract arrangements. We looked for a local Web Development agency to support our re-launch project. With tight timelines, multiple corporate requirements and high governance and compliance standards, Digitalon was a terrific choice of supplier for the Website development component of the project. The team delivered our project exactly are requested, envisioned and planned. The team was exceptionally good to work with, responsive and supportive at all times. A high degree of trust was required and the team at Digitalon delivered perfectly. The project was completed on-time, on budget while exceeding our expectations. I hope to be able to work on other projects with the team at Digitalon and I have no hesitation in recommending their services for businesses big or small.
amandine barrois
amandine barrois
I ordered from the company a website (beauty industry) I was very impressed as they were very responsive and helpful as I was a newbie. Good communication with Sabrina who took the time to explain all the process and gave some tips. From the logo to the website construction they target straight away what I want to achieve
Definitely recommend their services
Clunie Garage
Clunie Garage
Sabrina and the team at DigitalOn provided us with a first class video intro for our channel and also helped us redesign our logo. We strongly recommend them if you are looking at improving your channel and we will be partnering with DigitalOn as we launch our website and online merchandise store.
Greg Keily
Greg Keily
I've recently started up my own business and the website that Digitalon designed for me far exceeded my expectations. I found them extremely helpful as they took me through every aspect on how my website can perform at its best for myself and my clients. Their extremely professional and educated approach really made me feel at ease and convinced that I had chosen the right company. I've heard lots of stories from friends that web designers can take a very long time with constant increased expenses blowing out their budget however Digitalon did an amazing job within our set budget and much faster than I thought. I would have no hesitation in recommending Digitalon to any business looking to make their website more professional as it's the first thing your cient will see.
Greg Keily - Director How's Your Head Space - Mental Health Hypnotherapy Practice
Trevor Lucas
Trevor Lucas
As a newbie to website construction I was definitely covering new ground, and felt a bit overwhelmed by the whole process. I liked the fact that I could see Sabrina in video presentations, though after meeting Hoyoung and seeing his passion for website design, sold me. Their feedback and assistance has been reassuring and ongoing.
Colin Dicks
Colin Dicks
Sabrina and her team at DIGITALON are efficient, honest and the best I have worked with.Thank you for making a complex journey seem so simple.
Char Serchen
Char Serchen
Sabrina and Hoyoung are amazingly talented. They gave exceptional service, listened to our needs and created a solution which was simple for clients. They went beyond our expectations and we will definitely be working with Digitalon again.
Peggy Pieper-Lucas
Peggy Pieper-Lucas
Great team, really nice to work with. Very impressed with their design work. Would definitely recommend them.
Kai Wilhelmi
Kai Wilhelmi
Digitalon were very affordable and great to deal with. Sabrina was very helpful and made the whole process very easy, and I am very happy with final result of my web page. Highly recommend..

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