How to Set up Email Clients

DIGITALON Email Hosting Services

We offer world-class email services to our clients, powered by RackSpace Technology. Our email hosting services are highly secure, reliable, and easy to use. The key features of our email hosting services include:

  • Large storage of 25GB 
  • Free email aliases: additional email addresses that point to existing mailboxes, without having to create separate mailboxes.
  • Free email forwarding: you can forward the emails in your mailboxes to other mailboxes hosted on and outside DIGITALON.
  • Genuine support: just contact us if you face any issues regarding your emails.

DIGITALON configures all of the above features for you at no additional costs. Simply enjoy the world-class email services.


How Can I Access My Mailbox?

You can access your mailbox through:

  1. Webmail online access: we will send you a separate email with your password.
  2. Email clients (eg., Outlook and Thunderbird): you can configure your email clients to connect and download email from the RackSpace mailbox. Please read the next sections for the configurations.

 

General Settings for Email Clients

The following table provides the setup information related to different protocols for connecting Rackspace with different devices.

digitalon email hosting

  1. Open your email client software (eg., Ourlook).
  2. Go to Settings.
  3. Enter your first and last name. This is the name that will appear in the From field of messages that you send.
  4. Enter your email address (e.g., myname@mydomain.com).
    • Incoming email server type – Select IMAP from the list.
    • Incoming mail server – Enter: secure.emailsrvr.com
    • Port: 993
    • Outgoing e-mail server (SMTP) name – Enter: secure.emailsrvr.com
    • Port: 465
    • Select the Outgoing server which requires authentication checkbox.
    • Save the Settings.

 

iOS Settings

To use your Rackspace mail via your IOS:

  1. From the home screen on your device, click on Settings and then Mail.
  2. Tap Add Account, Tap Other, and then Add Mail Account.
  3. Enter the following information in the fields provided.
    • Name – This is the name that will appear in the “From” field of messages you send.
    • Address – Enter your entire email address (e.g., yourname@yourdomain.com).
    • Password – Enter the password for your email account.
    • Description – This description will only be visible to you.
  4. Select IMAP and then add both the Incoming and Outgoing Mail Server information:
    • Hostname – secure.emailsrvr.com
    • User Name – Enter your entire email address (e.g., user@example.com).
    • Password – Enter the password for your email account.
  5. Click Save to save all the settings.

 

Outlook Settings

To integrate your outlook for using your Rackspace mail:

  1. Click Settings.
  2. Under Options > Connected Accounts.
  3. Under Add a connected account, click other email account.
  4. Type your Rackspace email id and password.
  5. Click Ok.
  6. Choose the IMAP connection.
  7. Click Ok.

You can refer to this link  for more details.